3. Could I block kids under 13 from my general market internet site or online solution?

3. Could I block kids under 13 from my general market internet site or online solution?

Yes. COPPA doesn't need you to allow kids under age 13 to take part in your present market site compatible partners online or service that is online and you will block young ones from participating in the event that you so select. By comparison, may very well not block kiddies from taking part in an internet site or online solution that is directed to kiddies as defined by the Rule. See FAQ D. 2 above.

If you opt to block kids under 13 in your basic market site or service, you should take time to design your actual age display in a fashion that doesn't encourage young ones to falsify their many years to get use of your site or solution. Ask age information in a manner that is neutral the point where you ask people to offer private information or even produce a person ID.

In creating an age-screening that is neutral, you should look at:

  • ensuring the information entry way permits users to enter what their age is accurately. A typical example of an age-screen that is neutral be a method that enables a person easily to enter thirty days, time, and 12 months of delivery. A website which includes a drop-down menu that only licenses users to enter delivery years making them 13 or older, wouldn't be considered a basic age-screening device since kids cannot enter their correct many years on that web site.
  • Avoiding children that are encouraging falsify how old they are information, as an example, by saying that site visitors under 13 cannot participate or should ask their moms and dads before participating. In addition, merely including a check package stating, “I am over 12 yrs old” wouldn't be considered an age-screening mechanism that is neutral.

In addition, in line with long standing Commission advice, FTC staff suggests utilizing a cookie to stop kiddies from back-buttoning to enter a various age. Keep in mind that in the event that you ask individuals to enter age information, and after that you fail either to display screen out young ones under age 13 or even to get their parents’ permission to collecting these children’s private information, perhaps you are accountable for violating COPPA. See, e.g., the FTC’s COPPA instances against Path, Inc., Playdom, Inc. And Sony BMG musical Entertainment.

4. We operate a basic audience video gaming web site nor ask people to expose their many years. I really do allow users to submit feedback, remarks, or concerns by email. What exactly are my obligations if we get a ask for an e-mail response from a person whom suggests that he's under age 13?

Underneath the Rule’s one-time response exclusion (16 C.F.R. § 312.5(c)(3)) you will be allowed to deliver a response towards the youngster, through the child’s online contact information, without giving notice towards the parent or getting parental permission. Nevertheless, you have to delete the child’s online contact information from your own documents quickly after you deliver your reaction. May very well not make use of the child’s online contact information to re-contact the young child(or even for just about any function), or disclose the child’s online contact information. Remember that in the event that you choose never to react to the child’s inquiry, you need to nevertheless straight away delete the child’s information that is personal from your own records. Additionally, such a contact can provide you real knowledge which you have actually gathered private information from a kid (age.g., if you had formerly gathered the child’s email included in a web site registration procedure). Such a scenario, you would have to do something to ensure you will be complying with COPPA, such as for instance getting parental permission or straight away deleting any information that is personal collected from the youngster.

5. We run an audience that is general solution plus don't ask people to expose their many years. But, i actually do allow users to generate their particular web log pages, and my solution includes a true amount of online discussion boards.

(a) what the results are if a young child registers back at my solution and articles information that is personal (e.g., on a reviews page) but will not expose their age anywhere?

The COPPA Rule isn't triggered in this situation. The Rule relates to an operator of a audience that is general if this has real knowledge that a certain visitor is a kid. If a young child articles information that is personal on a broad market website or solution but will not expose their age, if the operator doesn't have other information that could lead it to learn that the customer is a kid, then your operator wouldn't be considered to possess obtained “actual knowledge” beneath the Rule and wouldn't be at the mercy of the Rule’s needs.

Nonetheless, also where a kid himself has not yet revealed their age on a website or solution, an operator may obtain knowledge that is actual it later learns of a child’s age – for instance, through a study from the concerned moms and dad who has got unearthed that her kid is participating on the webpage. Where an operator understands that a specific visitor is a son or daughter, the operator must either meet COPPA’s notice and parental permission demands or delete the child’s information.

(b) what the results are if a young child posts in a forum and announces her age?

If no body in your business is conscious of the post, then you may not need the necessity knowledge that is actual the Rule. Nonetheless, maybe you are thought to have real knowledge where a kid announces her age under particular circumstances, as an example, you to the post (e.g., a concerned parent who learns that his child is participating on your site) if you monitor your posts, if a responsible member of your organization sees the post, or if someone alerts.